How to Protect Your Company; Monitoring and Updating
Partnerships in business are important. Any organization wants to make sure that someone is looking out for them, even if the relationship is transactional. Enter Managed IT Services.
“Managed services” is a term that makes absolutely no sense outside of the IT industry. A good explanation is that fully outsourced IT takes care of all the headaches you normally associate with technology. Basically, if it’s IT-related, managed services can make it better.
And in today’s climate of increased attention about cybersecurity, if your IT provider isn’t proactively implementing solutions to improve your organization’s overall security, it’s time to start that conversation.
But what exactly can managed services save your business from? From network security to making sure your hardware and software is behaving the way it’s supposed to, below are a few of the many benefits.
Proactive Monitoring-the What
Managed services hangs its hat on being well-known for these two features above all: proactive monitoring and critical security updates. With these features, a team of engineers constantly monitors your technology to ensure operations are running smoothly. If a potential problem surfaces, these technicians will be all over it before it turns into an issue. And sometimes, these advanced engineers might even fix the problem before you ever knew one existed.
This constant remote monitoring ensures that you and your staff will experience very little downtime. Your IT flows smoothly because any roadblocks are handled before they become a problem. It does what it should, when it should, no matter what. Why? Because a team of techs make sure that it does.
In other words, hurdles are all but eliminated. Problems can be identified and corrected immediately on the service side, usually before the end-user notices a problem.
With the lovely combination of routine maintenance, proactive monitoring, and a flat, monthly rate, a fully managed technology solution removes most of the element of surprise from your IT. And there will be no dreading a potential collapse of your network or data loss. Managed services isn’t a fan of surprises. This setup of a remote support team of outsource IT professionals is also less expensive than building an in-house department.
Now that we’ve covered what a Managed Service Provider is, let’s take a deeper look into how an MSP protects your company. Let’s start with some of the simple things first, like how your hardware and software is protected.
Proactive Monitoring-The How
Updates and Patches-Why They are Important
By partnering with an MSP, you’ll always stay up-to-date. Because of the proactive monitoring, your technology will be updated when needed for critical Microsoft patches, 3rd-party patches, and Line of Business application updates. If there are any issues, you have a full support team to help. You won’t ever have to stress about that update again. Scheduled, routine patching is taken care of and you get reports on how healthy your systems are.
New Equipment Updates
Even with a team monitoring your systems, you may think that 8-year-old computer is perfectly fine to use, but old equipment can clog networks like hair clogs a drain. We all know that technology advances like the speed of light (hello new smart phone every year) so think about that the next time you look at the pc that you’re trying to get one more year of use out of.
And as much as we may love our workstation that we’ve become comfortable with over the years, it’s probably struggling under the weight of running newer and newer. Identifying and upgrading devices that don’t make sense anymore helps streamline efficiency. When you do upgrade to a newer pc or laptop, you’ll be amazed that you did so long without it. And an MSP can recommend the best device for your needs in terms of specifications and budget.
Don’t forget to Upgrade your Operating System
Running an older version of an operating system because of an older computer will also hamper productivity. And if your device is so outdated that it won’t support new version, you’re behind the technology curve.
But What About…?
We have customers that use custom software developed for a very specific function of their business. As this software ages, it can become incompatible with newer operating systems. The old software gets relegated to an older machine that tends not to get updated. The challenge for an IT provider is to keep this legacy program and machines running but also make sure that there are no security threats involved in keeping an older machine on a network. An experience security-centric MSP can provide this expert service.
How an MSP Protects you
Updating your software and hardware is not only a productivity issue, it’s a safety issue. By not upgrading, you potentially leave your networks vulnerable to security gaps. A business really just wants their computers to turn on and work, but nowadays there are so many more steps behind the scene that outsourcing IT and security management of networks, devices, and software makes good business sense.
When you partner with an MSP, challenges will be identified, along with solutions to make sure all systems work together better. And, by partnering with an MSP like Link High Technologies, you get recommendations for equipment refreshes before they reach end of life. We work with you to make sure your hardware and software are doing what they’re supposed to be doing. With up-to-date equipment supporting your network and experts constantly monitoring your infrastructure, your chances of falling victim to a cybercriminal are greatly reduced.
Victor is a 25-year veteran of the IT industry. and used his skills as a visionary business leader to quickly transform the company from a computer repair shop to an IT consulting firm. Victor has a passion for learning, holding a BA from the University of California at Berkeley, a Juris Doctor from Rutgers Law School in Newark, and multiple certifications including HIPAA Security Professional.