Managed Desktop/Virtual Desktop Infrastructure (VDI)

Effortless, secure remote access, customized to fit your workflow and compliance needs.

Enable secure, compliant remote work with 24/7 managed VDI, proven to reduce IT issues by 33% within 3 months.

Minimize costly downtime: 60% of support issues resolved on the first call, ensuring uninterrupted productivity.

Protect sensitive data with daily backup verification and quarterly file restores for robust business continuity.

Tailor virtual desktops for industry-specific compliance and performance, customized for your unique needs.

Access premium, responsive support from certified experts who know your business and resolve issues fast.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

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Trusted by Clients Across Regulated & Fast-Growing Industries

Hear how secure, managed desktops have empowered organizations to work smarter and scale faster.

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What's Included in Managed Desktop/Virtual Desktop Infrastructure

Comprehensive managed VDI solutions for secure, agile work

Centralized Desktop Management
Centralized Management & Support

Centralized desktop management allows seamless deployment, updates, and support for all user environments, whether in the office or remote. Link High’s certified specialists leverage best-in-class tools to monitor, patch, and secure every virtual desktop. Expect rapid onboarding/offboarding, standardized policies, and instant troubleshooting, reducing recurring IT issues and freeing your team to focus on business priorities instead of device headaches.

Security & Compliance Controls
Enterprise Security & Compliance

Proactive security and compliance are built into every managed desktop. With endpoint protection, desktop lockdown, and multi-factor authentication, your sensitive data stays secure. Regular vulnerability assessments, patch management, and quarterly security reviews ensure your VDI environment meets the strictest industry standards, including HIPAA and financial regulations. Achieve peace of mind knowing 97% of cyber threats are preventable with today’s technology.

Backup & Recovery Services
Backup & Disaster Recovery Integration

Daily backup verification and quarterly file restore testing protect your business from data loss and ransomware. Link High’s managed desktop service includes integrated backup and recovery strategies for Office 365 and mission-critical apps. If disaster strikes, rely on proven recovery processes to restore operations quickly, backed by a team with a 30+ year track record in business continuity solutions.

Custom VDI Configurations
Customized Desktop Deployments

Tailored desktop configurations accommodate industry-specific software, workflow, and compliance needs. Whether you’re in healthcare, finance, or manufacturing, Link High engineers design VDI solutions that support your applications and integrate with legacy systems. Get a truly customized experience, with flexible SLAs and co-managed options so your internal IT team always has the right level of support.

24/7 Support & Monitoring
24/7 VDI Monitoring & Support

24/7 monitoring and expert support ensure your VDI environment is always available and protected. Live help desk coverage from 7:30 AM to 10 PM EST, plus emergency after-hours assistance, delivers fast issue resolution. Benefit from dedicated account management and direct access to senior engineers, so your needs are prioritized, not lost in a ticket queue.

User Training & Change Management
Ongoing Training & Change Management

Ongoing user education and change management empower your staff to safely leverage virtual desktops. Link High includes online security awareness training and proactive communication for updates or changes. This reduces security risks caused by human error and ensures your team gets the most from every technology investment.

Our Partners

See the Measurable Impact of Managed Desktop/VDI Solutions

30+
Years of proven IT excellence
60%
First-call IT issue resolution rate
33%
Reduction in recurring IT issues
Managed Desktop/Virtual Desktop Infrastructure (VDI) Empower Remote and Hybrid Teams with Secure, Managed Desktops section image 1

Empower Remote and Hybrid Teams with Secure, Managed Desktops

Managed Desktop/VDI from Link High Technologies transforms how your team works. Enjoy seamless, secure access to desktops and apps from anywhere, whether you’re in the office, at home, or on the go. Benefit from proactive monitoring, robust backup, and layered cybersecurity, backed by over 30 years of IT excellence, so you can focus on business growth while your IT environment runs smoothly and securely.

Built-in Security, Compliance, and Business Continuity

  • Rapid deployment and onboarding for new users, locations, or devices
  • Centralized management to enforce security, patching, and compliance
  • 24/7 monitoring to proactively resolve issues and minimize downtime
  • Daily backup verification and quarterly file restore testing for peace of mind
  • Customizable configurations for healthcare, finance, and regulated industries
Managed Desktop/Virtual Desktop Infrastructure (VDI) Built-in Security, Compliance, and Business Continuity section image 2
Managed Desktop/Virtual Desktop Infrastructure (VDI) High-Touch Support and Expertise, Every Step of the Way section image 3

High-Touch Support and Expertise, Every Step of the Way

Experience true IT partnership with responsive, high-touch support. Get live help desk access from 7:30 AM to 10 PM EST with emergency coverage after hours, and a dedicated account manager who understands your unique environment. Link High Technologies’ team of certified experts delivers both technical excellence and proactive service, ensuring issues are solved fast and future headaches are prevented.

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Empower your team with secure, always-on access to work from anywhere.

See How Remote Desktops Drove Productivity for a Growing Nonprofit

Frequently Asked Questions

What is included with your Managed Desktop/Virtual Desktop Infrastructure (VDI) service?

The Managed Desktop/Virtual Desktop Infrastructure (VDI) service provides secure, remote access to desktops and applications from anywhere. You benefit from proactive monitoring, daily backup verification, quarterly file restore testing, and robust antivirus and malware protection. Centralized management enforces security policies and compliance, while certified experts deliver fast, responsive support. The service can be tailored to your industry needs, including healthcare, finance, and manufacturing requirements.

How will Managed Desktop/Virtual Desktop Infrastructure (VDI) improve productivity for my team?

Managed Desktop/Virtual Desktop Infrastructure (VDI) enables your team to securely access work resources from any location, making remote and hybrid work seamless. With 60% of IT issues resolved on the first call and a 33% reduction in recurring problems within three months, your team experiences less downtime and fewer disruptions. Centralized updates and security mean your staff stays focused on tasks instead of troubleshooting device issues.

What is the onboarding process for new users or devices?

Onboarding new users or devices is fast and straightforward. Your team receives rapid deployment and setup, with remote onboarding supported by certified technicians. User access and security settings are centrally managed, ensuring compliance and minimal disruption. Ongoing support is available to address questions or issues as your team grows.

How are pricing and support structured for Managed Desktop/Virtual Desktop Infrastructure (VDI)?

Pricing is offered as a predictable monthly fee, with packages tailored to your business size and compliance needs. Support is available from 7:30 AM to 10 PM EST, Monday to Friday, with emergency response after hours. You can also choose tailored service levels, including 24/7 coverage if needed, ensuring your team always has expert help when required.

What makes your Managed Desktop/Virtual Desktop Infrastructure (VDI) solution different from other providers?

You receive a high-touch, customized experience with dedicated account management and access to certified security experts who understand your business. Solutions are tailored for industry-specific compliance, with proactive security, daily backup verification, and quarterly restore testing. Ongoing partnership, responsive service, and a proven track record of IT excellence set this service apart, ensuring you are never just another ticket in a queue.