About Link High Technologies Inc.

As a local, privately-owned small business ourselves, we understand how important effective, on-time IT solutions are in keeping your business vigorous and growing. We are dedicated to helping our clients grow their businesses by delivering customized IT solutions that increase productivity, decrease risk, and provide measurable value.

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Link High Technologies

Link High Technologies has been serving the Morris Plains area since 1992, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Social Media is Being Scrutinized

Social Media is Being Scrutinized

It’s probably fair to label social media as one of the greatest inventions of the 21st century. Nearly half of the world’s population are active users of social media; and, that number would almost certainly be higher if more people had access to unencumbered broadband. Over the past few weeks, however, one of the most utilized social media services, the microblogging website Twitter, has sparked some controversy after they added an amendment to a tweet sent by the U.S. President Donald Trump suggesting it contained “potentially misleading information”. Today, we’ll briefly discuss what this showdown with the White House means for social media companies. 

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How Link High Technologies prepared for the COVID-19 pandemic

Many businesses are facing a confusing and difficult time dealing with the COVID-19 pandemic. At [company name], we remain committed to helping your employees and customers throughout this time. We are prepared to equip your business with the right IT solutions to keep business moving forward and with little disruption to daily operations.

Providing additional support

Our IT experts are here to help answer your questions around the clock. We understand that you may have some questions about new ways to better serve your employees and customers while working from home because of coronavirus. As always, we are here to help answer any questions and provide you with any new and ongoing support needed to get through this unusual time.

Additional systems and processes

Since a majority of your employees are likely working from home, you may need to implement some additional systems that were not needed in your office previously. We can help you find the best solutions that work for you. For example, using a unified communications platform will easily allow your employees to communicate and collaborate efficiently within one single platform. This is also a great tool to use to hold weekly meetings to check in on employees to see if they need additional support while working from home.

In addition to unified communications, implementing a VoIP system would also be beneficial during this time and beyond by increasing productivity by 20%. VoIP allows employees to use their mobile device as a phone. They would still have access to their office phone number and real time incoming and outgoing calls without having to worry about a phone line or bring their office phone home. All they would need is an internet connection and a mobile device.

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A guide to what your remote working solution should look like

A guide to what your remote working solution should look like

In the midst of the COVID-19 pandemic, businesses everywhere are forced to operate remotely. This poses risks because employees could be using unsecured wifi and devices which hackers can easily access. Your company data could be on the line and you need to take the necessary steps to protect it.

Here are 5 features you should be implementing during this pandemic, when working from home has become the new normal.

The right balance for your business

Remote working has its benefits, but you need to ensure that all employees are on the same page. Having the same workflow application is important, since everyone needs to be receiving the same information, the same way.

When working remotely, some people may work different hours than the other person. This can pose some challenges especially when work is due or employees have questions. Having daily check-ins and routines can ensure that everyone stays on track and works together.

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IT support while working remotely due to the coronavirus

Many businesses are choosing to allow their employees to work remotely due to the COVID-19 or coronavirus pandemic. Be assured that Link High Technologies remains committed to supporting your IT systems throughout the crisis. Fortunately, our systems for monitoring and managing your IT systems are designed so that our entire staff can operate virtually. Set your employees up for success during this time. Link High Technologies can provide IT solutions  for your business even while employees are not in the office.

Cloud-based mobility apps

Using cloud-based applications allows employees to communicate and remain productive. We can help set your staff up with tools that can be accessed remotely and only need an internet connection to work. If you are already using a cloud-based application such as Microsoft 365 and need to add additional users, we can increase the number of users to accommodate employees working remotely and need access.

Call forwarding

Ensuring that businesses and consumers remain connected during a pandemic is important. With VoIP phone systems, making and receiving calls while not in the office can be easily achieved. We can set your team up with call forwarding solutions to ring their personal device and connect with customers as they normally would.

Remote server access

Just because employees aren’t in the office doesn’t mean they can’t access files on the server. We can show employees a way to still access files through a remote desktop connection. Remote desktop access is a highly secure option that ensures all data and applications remain inside the business system. Implementing this will allow your staff to log in from their own device without compromising the integrity of your private data. Once set up, employees can use their personal computers to connect to their office computer and have access to all of their programs, files and network resources as though they were accessing their office computer in person. We have streamlined the setup process so that employees can easily walk through this process with a member of our IT support team via phone or email.

Maintaining cybersecurity

When you move your team out of the office due to health concerns or for any other reasons, you face a new set of security changes. Quality cloud-based tools allow you to collaborate remotely without sacrificing any cybersecurity. These tools encrypt files both in transit and at rest, protecting them from hackers, viruses, and other cyber threats. There are also mobile device management tools that help to maintain your security, even if workers are using their phones or laptops.

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Employee Highlight: John Reid

Our latest addition to the Link High Team is John Reid – Inside Sales Representative.

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Considering How to Monitor Your Employees

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Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there’s not much to be…

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4 Ways a Managed Service Provider Can Help Your Business

How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.

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Is Your Cloud Solution Actually a Money Pit?

The cloud has proven to be an extremely useful tool for the modern business. Not only does it provide anywhere-anytime access to applications, processing, storage, et al; it also delivers those products as a service, allowing you to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs.

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When it Comes to Security, Two Factors are Better Than One

The password isn’t nearly as secure as it used to be. Hackers have begun to take advantage of extremely powerful solutions designed to brute force their way into accounts by using software to rapidly guessing thousands of passwords per second, making it extraordinarily difficult to prepare yourself for them.

What’s the best way to guarantee that passwords aren’t going to be the downfall of your company? A great start is by taking a close look at password best practices and two-factor authentication.

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How to Avoid Becoming the Next Data Security Cautionary Tale

Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

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Why (and How) SMBs Should Strategically Adopt Technology

There is no question that a small business can benefit from technology, as has been proven time and time again. However, an issue can arise if a business bites off more than it can chew, so to speak, and ultimately creates a spike in costs. A responsible business owner will resist this temptation and prioritize the solutions they need over the ones they want - building profitability and generating capital needed to make other improvements.

In this blog, we’ll examine some of the implementations that can deliver a good return on investment to a small business.

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News & Updates

Link High Technologies Inc. is proud to announce the launch of our new website at https://linkhigh.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...